Privacy Policy

Last Updated: October 1, 2026

Thermal Core Insulation (“Thermal Core Insulation,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request an estimate or quote, submit a service request, contact us, or communicate with us by phone, email, SMS, or other means.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Mobile or telephone number
  • Property or service address
  • Information about your insulation needs or project
  • Information submitted through contact, estimate, quote, or service request forms
  • Communications between you and Thermal Core Insulation
  • SMS messaging preferences, opt-in information, and consent records

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, referring website, and general website usage information.

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and customer requests
  • Provide estimates and quotes
  • Schedule appointments and services
  • Communicate with you regarding your insulation project or service request
  • Provide appointment confirmations and reminders
  • Provide project and service updates
  • Provide customer support
  • Send SMS messages when you have voluntarily provided consent
  • Improve our website, services, and customer experience
  • Maintain appropriate business and customer records
  • Comply with applicable legal and regulatory requirements

SMS Messaging and Mobile Information

Thermal Core Insulation may collect your mobile phone number when you voluntarily provide it through our website, contact forms, quote requests, service requests, or other direct communications with us.

If you separately opt in to receive SMS communications, Thermal Core Insulation may send you messages related to your inquiry, estimate or quote request, appointment scheduling and reminders, service requests, project updates, customer support, and other communications related to the services you requested.

Your consent to receive SMS messages is optional and is not required to submit a website form, request an estimate, purchase a service, or otherwise do business with Thermal Core Insulation.

No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes. All categories outlined in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

SMS Opt-Out and Support

You may opt out of receiving SMS messages from Thermal Core Insulation at any time by replying STOP to any SMS message you receive from us.

After you send STOP, you will receive a confirmation message, and no further SMS messages will be sent to your number unless you voluntarily opt in again.

For assistance or additional information regarding SMS communications, reply HELP to any SMS message or contact Thermal Core Insulation directly.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.

How We Share Information

We may use trusted service providers to help us operate our website and business, including providers that support website hosting, customer relationship management, scheduling, analytics, communications, and other operational services.

These providers may access information only as reasonably necessary to perform services on our behalf and are expected to handle such information appropriately.

We may also disclose information if required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect the rights, property, safety, or interests of Thermal Core Insulation, our customers, or others.

No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes. All categories described in this Privacy Policy exclude text messaging originator opt-in data and consent. Such information will not be shared with any third parties under any circumstances.

Cookies and Website Analytics

Our website may use cookies and similar technologies to provide website functionality, understand how visitors interact with our website, analyze website performance, and improve our services and customer experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some functionality of the website.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business records, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

Your Choices

You may contact Thermal Core Insulation to request access to, correction of, or deletion of certain personal information we maintain about you, subject to applicable legal requirements and legitimate business recordkeeping obligations.

You may opt out of receiving SMS messages at any time by replying STOP.

For assistance regarding SMS communications, reply HELP.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. Thermal Core Insulation is not responsible for the privacy practices, policies, or content of third-party websites or services.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

Children’s Privacy

Our services are not directed to children under the age of 13, and Thermal Core Insulation does not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

Thermal Core Insulation may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable requirements.

Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how Thermal Core Insulation handles your personal information, please contact us:

Thermal Core Insulation

Phone: +1 (617) 784-6542

Email: [email protected]